Need help with an eGiftCard
you sent or received?

Tell us the email address you used to send or receive the eGiftCard and we'll send you an email with a secure link to your details.

Did you mean

Why are we emailing this information?

For security reasons, we don't want to show your information to just anyone.

What kind of help can you get?

Help for cards you bought

  • Track an order
  • Resend an eGiftCard
  • Check order status
  • View or print a receipt

Help for eGiftCards you got

  • View the list of eGiftCards you have received
  • Check card balance

Please contact customer support for more help.

Need more help?

Get help for a different email address or contact us at 888-602-7035.

Have a question? Check out our FAQs.

When will my recipient receive their eGiftCard?

eGiftCards: Your eGiftCard will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGiftCards are sent within an hour of the purchase transaction. For future delivery, eGiftCards are sent on the morning of the scheduled delivery date.

Find the answers to many more common questions on our FAQ page.


The perfect gift for any occasion!

Buy Now